SAMURAI TAX Privacy Policy
【Privacy Policy】
TAIMATSU Co., Ltd. (hereinafter referred to as “the Company”) believes that properly handling and protecting our customers’ personal information is essential to fulfilling our business activities and social responsibilities.
This Privacy Policy has been established to ensure that our customers can use our products and services with confidence.
The Company will faithfully adhere to and implement this policy.
・Basic Policy
1. The Company has established a system for the protection of personal information, which it implements, maintains, and continuously improves.
2. The Company ensures that its executives and all employees thoroughly understand and comply with the policies regarding the protection of personal information throughout the organization.
3. Personal information obtained by the Company is properly managed and used within the clearly stated scope of its intended purpose and only with the consent of the individual. Except as permitted by law or in emergencies, personal information will not be disclosed to third parties without the individual’s consent.
4. The Company complies with all applicable laws, government guidelines, and other regulations concerning the handling of personal information.
5. The Company fully recognizes the risks of leakage, loss, or damage of personal information and strives to prevent and correct such incidents.
6. For inquiries or concerns regarding the handling of personal information, please contact us at the following:
Contact Department: TAIMATSU Co., Ltd. – SAMURAI TAX Customer Support
Email: help.samurai-tax@tai-matsu.jp
・Purpose of Use of Personal Information
The Company uses personal information for the following purposes. If the information is to be used for any other purpose, prior notice or consent will be obtained.
1. To carry out procedures related to tax exemption applications and consumption tax refunds.
2. To verify identity, perform user authentication, and manage accounts related to the Service.
3. To respond to inquiries, provide support services, and deliver important notifications.
4. To conduct analysis and surveys for service improvement and new service development.
5. To investigate and take action to prevent unauthorized use and ensure security.
6. To comply with relevant laws, regulations, and requests from regulatory authorities.
・Provision to Third Parties
The Company will not provide personal information to third parties except in the following cases:
1. When required by law.
2. When it is necessary to protect a person’s life, body, or property, and obtaining the individual’s consent is difficult.
3. When it is particularly necessary for improving public health or promoting the sound development of children, and obtaining the individual’s consent is difficult.
4. When it is necessary to cooperate with national or local government agencies in the execution of their duties as prescribed by law.
5. When personal information is provided to external remittance service providers or other contractors within the scope necessary for processing tax refund operations.
・Entrustment of Personal Information
The Company may entrust the handling of personal information to external service providers within the scope necessary to achieve the purposes of use.
In such cases, the Company will appropriately supervise the entrusted parties and take necessary measures to ensure the protection of personal information.
・Management of Personal Information
The Company strives to maintain personal information in an accurate and up-to-date condition and implements necessary and appropriate security measures to prevent unauthorized access, leakage, alteration, loss, or damage.
・Disclosure, Correction, and Suspension of Use of Personal Information
If a customer requests the disclosure, correction, addition, deletion, suspension of use, or cessation of provision to third parties of their own personal information, the Company will respond promptly in accordance with applicable laws and regulations.
・Revision of the Privacy Policy
The Company may revise this Privacy Policy as necessary.
Any revisions will be posted on the Company’s application or website and will take effect from the time of posting.
Date of Enactment: October 1, 2025
Date of Last Revision: October 18, 2025
TAIMATSU Co., Ltd.
Representative Director & CEO Weihan Wang